Shipping policy

Shipping Policy

Order Processing

Thank you for shopping with us! We appreciate your support and look forward to getting your order to you. All orders are processed within 1–3 business days after payment is received. Orders are not shipped on weekends or holidays.

During holidays, sales, or high-volume periods, processing times may be slightly longer.

Shipping Times

Once your order has been shipped, delivery times will depend on your location and the shipping method selected at checkout. Estimated delivery times are not guaranteed and may be affected by carrier delays, weather, or other unforeseen circumstances.

Shipping Rates

Shipping fees are calculated at checkout based on your location, package weight, and selected shipping method. Any available free-shipping promotions will be displayed on our website.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information, when available. Please allow 24–48 hours for tracking updates to appear.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses. If you notice an error, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order is placed.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier’s handling and delivery procedures. If your package is delayed, marked as delivered but not received, or appears to be lost, please contact us so we can help you determine the next steps.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the damaged item and packaging so we can review the issue.

International Shipping

If international shipping is offered, customers are responsible for any applicable customs duties, import taxes, or other fees unless otherwise stated at checkout. International delivery times may vary.

Questions About Shipping?

If you have questions about your order or our shipping policy, please contact us through the contact information listed on our website. We are happy to help!

Thank you for supporting our business. We appreciate your patience and your order!